355 Woodruff Rd Suite 405, Greenville, SC, 29607
Privacy Policy
Privacy Policy for GB Ocular Prosthetics LLC
This Privacy Policy describes how GB Ocular collects, uses, and shares information from patients who visit our website and utilize our services. We are required under HIPAA to maintain the privacy of the patient's health information.
We collect the following types of information from patients:
· Contact information: Name, address, phone number, and email address.
· Insurance information: Details required for billing and processing claims for prosthetics.
We collect information through:
· Online forms: When you fill out forms on our website to request information, order DME, or provide updates.
· Direct communication: When you contact us by phone or email to discuss your needs or insurance details.
How we use your information:
We use the collected information to:
· Provide products and services: Process your orders, communicate regarding proper use of our products, and deliver to you.
· Process payments and billing: Contact your insurance company, disclose necessary health information for claims processing, and manage your billing records.
· Communicate with you: Answer inquiries, send requested information, provide updates about your orders, and notify you of important changes.
· Operate our business: Administer our services, communicate with referring physicians, perform data analysis, conduct research to improve our services.
· Comply with legal obligations: Respond to requests from law enforcement, comply with court orders, and ensure adherence to relevant regulations, including HIPAA.
Use of photographs:
· For clinical documentation: Photographs may be taken to document your medical condition, the fitting and use of your prosthesis, and to track progress related to your care. These photographs are considered part of your medical record.
· For communication with referring physicians. We may share photographs with your referring physicians to facilitate coordination of care and ensure they have a complete understanding of your progress and care.
· For internal ongoing education and training: We may use photographs for the purpose of ongoing education within the industry for training to improve our services and expertise in providing care. In these cases, the images will be cropped and de-identified to protect your identity.
Information sharing and disclosure:
· Referring physicians, colleagues, and insurances companies to deliver products and information, update records, and for other legitimate business reasons.
· Unaffiliated companies: We may share information as required or permitted by law, for example, in response to law enforcement requests or court orders.
· Business transactions: We may share or transfer your information in connection with a sale, merger, or other reorganization of all or parts of our business.
· We do not share or sell your personal data for marketing purposes.
Data security and protection:
We use security measures to protect your data. However, no digital transmission is entirely secure.
Your privacy rights:
You have rights regarding your personal information, including the right to know what data we collect, use, and disclose. You can also request corrections to inaccurate information or the deletion of your data in certain cases. You may also object to certain data processing or opt-out of sharing for marketing purposes. To exercise these rights, contact us using the information below.
We may update this policy periodically to reflect changes in practices or regulations. Material changes will be posted on our website.
Contact us
For questions or concerns, contact us at:
GB Ocular Prosthetics LLC
355 Woodruff Road Suite 405
Greenville, SC. 29607
864-278-1881