Fees & Insurance

Our approach to insurance

Insurance is the first question most new patients ask, and rightly so. Every plan is different, so the best first step is a quick conversation. Call or text us and we'll look at your insurance with you and give you clear, helpful information about your options and costs before you start. We work regularly with the VA, workers' compensation and correctional facilities.

Help paying for your eye

Assistance pricing. Patients who qualify for Medicaid or other assistance programs may be eligible for our assistance pricing. Ask us for details.

Financing with CareCredit. We accept CareCredit, a healthcare credit card that lets you pay for your eye over time.

Outside assistance programs. These organizations may help eligible patients with the cost of a prosthetic eye:

Ocular Melanoma Foundation: Prosthetic Assistance Program: grants toward a prosthetic eye for U.S. patients with ocular (uveal) melanoma who face financial hardship.
Addi's Faith Foundation and Warriors for West: Prosthetic Eye Funding: help paying for a prosthetic eye for children 17 and under who lost an eye to cancer, including retinoblastoma.
SC Crime Victim Compensation: helps victims of crimes in South Carolina with medical costs from their injuries.
NC Victim Compensation Program: helps victims of violent crime in North Carolina with medical costs, including prosthetics.
Local Lions Clubs: Many local Lions Clubs help residents pay for eye care, including prosthetic eyes. Help varies by club, so contact the club in your area. We can help you find it. (Find a club)

We're happy to help you with the paperwork.

Veterans and the VA

We Are Honored to Serve Those Who Served

At GB Ocular Prosthetics, we're proud to provide custom prosthetic eyes for Veterans. Each one is hand-crafted by Tim Brakefield to fit comfortably and look as natural as possible. We work with Veterans who receive care through the VA, including Community Care and VA prosthetics authorizations, and we'll coordinate the paperwork with the VA for you.

Not sure where to start? Call or text us at (864) 278‑1881, or download our Veterans Guide for the simple steps. Veterans and family members are always welcome to call with questions.

Before your visit

Call your insurance company and ask whether ocular prosthetics (billed as Durable Medical Equipment, or DME) are covered.
Ask whether you need prior authorization or a referral.
Have your card handy when you call us.

Payment

Payment is due at time of service.

We accept cash, check, credit cards, CareCredit, Venmo and HSA/FSA.

We can provide an itemized receipt (superbill) on request.

Our warranty

Custom prosthetics come with a 60-day warranty from final delivery, covering manufacturing defects and adjustments. Normal wear, loss or accidental damage isn't covered.